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Author/Source/Copyright: Sam Imperati, Executive Directive of the Institute for Conflict Resolution
Parties and advocates can flounder in the intersection of logic and emotion. What if the parties’ goals are “distributive” and their “interests” are legal arguments? What if the participants are aggressive, intransigent and obnoxious? A “transformative” mediation would involve an exorcism, but that seems a bit “evaluative.” A “facilitative” mediation would require a PhD. This program will focus on “nuts and bolts.” Learn tips to dispense “reality therapy” and reach closure in the face of apparent impasse. Explore the psychology of decision-making, and learn practical tools for resolution. Learn tricks to reach settlement. (download PDF)
May 2015 (text from Mediate.com)