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Online Mediation is a widespread practice all over the world. It is typical face2face mediation, only assisted by the use of technology and conducted through a synchronous or an asynchronous communication between the mediator and the parties involved. This way the resolution process crosses national borders and legal jurisdictions and creates significant advantages. The technology that assists online mediation or indeed any other ADR process is known as the "fourth party".
Online mediation requires specific mediation and adequate technological skills. It's a practical and low-cost process but has also been criticized for its inability to build trust, empathy and immediacy between the parties. Some argue that online mediation is nothing less than a typical mediation. One that simply happens online! It saves travel time and expenses. Parties can meet each other and with the mediator on a computer screen, on their smartphone or simply choose the written form of electronic communication. Whichever angle you look at it from, online mediation is here to grow as online communication is becoming more and more part of our everyday life.
ODReurope cooperates with the ZOOM platform which provides a very simple and easy to use environment which accommodates the needs and the required specifications of online mediation. If you want to know more, click on the link www.zoom.us to visit ZOOM or click on the icon below for a short video
